6rwni Privacy Policy

1. Introduction

6rwni ("we", "us", "our") is committed to protecting the privacy of all users who register for and use the 6rwni online casino and sports betting platform (the "Platform"). This Privacy Policy ("Policy") describes the personal data we collect, the lawful bases on which we process it, the parties with whom we share it, and the rights available to you as a data subject. This Policy applies to all players accessing 6rwni from Bangladesh and from any other location.

By registering an account on the 6rwni Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not use the Platform. This Policy is to be read alongside the 6rwni Terms and Conditions.

2. Personal Data We Collect

We collect personal data in three principal ways: information you provide directly when registering or using the Platform, information generated automatically through your use of the Platform, and information received from third parties in connection with identity verification and payment processing.

Data you provide directly

• Registration data: full name, date of birth, Bangladeshi mobile phone number, email address (if provided), and chosen username and password.
• Identity verification (KYC) data: a copy of your National Identity Card (NID) issued by the Government of Bangladesh, and any supplementary documents requested during enhanced due diligence.
• Financial data: your mobile banking account number (bKash, Nagad, Rocket or Upay), transaction references, deposit and withdrawal amounts and timestamps.
• Communications data: any messages, complaints or enquiries you submit to our customer support team via live chat or email.

Data collected automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network information.
• Usage data: pages visited, games played, session duration, betting history, wagering patterns, bonus usage and navigation sequences within the Platform.
• Cookie and tracking data: information collected through first-party cookies, session tokens and similar technologies, as further described in Section 8 of this Policy.

Data received from third parties

• KYC verification providers: identity check results, document authenticity scores and fraud risk indicators returned by our third-party verification partners.
• Payment providers: transaction status notifications, chargeback alerts and payment method validation results from bKash, Nagad, Rocket and Upay.
• Fraud and anti-money-laundering screening services: watchlist matches, politically exposed person (PEP) status and sanctions screening results from authorised third-party providers.

3. How We Use Your Data

6rwni processes personal data only for clearly defined, legitimate purposes. The primary purposes for which we use your personal data are as follows.

• Account creation and management: to register your account, verify your identity, authenticate your sessions, and manage your account settings and preferences throughout your use of the Platform.
• Financial transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket and Upay, maintain accurate financial records, and comply with transaction reporting obligations.
• Fraud prevention and security: to detect, investigate and prevent fraudulent activity, money laundering, account takeover attempts, duplicate account creation and other prohibited conduct as defined in the 6rwni Terms and Conditions.
• Responsible gaming: to monitor gameplay patterns for indicators of problem gambling, to enforce player-set deposit limits, time-outs and self-exclusions, and to provide assistance to players who may be experiencing gambling-related difficulties.
• Communications and customer support: to respond to your enquiries and complaints, send service-related notifications (such as deposit confirmations, withdrawal processing updates and security alerts), and deliver promotional offers to players who have opted in to receive them.

4. Lawful Basis for Processing

The table below sets out the lawful basis on which 6rwni relies to process your personal data for each principal purpose. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Personal Data

6rwni does not sell, rent or trade your personal data to any third party for their own commercial purposes. We share your personal data only in the following limited circumstances, and in each case only to the extent strictly necessary for the stated purpose.

• Payment processing partners (bKash, Nagad, Rocket, Upay): we share your mobile banking account number and transaction amount with your selected payment provider solely to process your deposit or withdrawal. These providers operate under their own privacy policies and are independently regulated.
• KYC and identity verification providers: we share your registration data and a copy of your NID with authorised third-party KYC providers to verify your identity and age. All such providers are bound by data processing agreements that restrict use of your data to the KYC purpose only.
• Game and platform technology providers: we share anonymised or pseudonymised session and gameplay data with our game studio partners (including Pragmatic Play, Evolution Gaming, Spribe and Ezugi) to support game delivery, RTP calculation and platform performance monitoring. No directly identifiable personal data is shared with game studios.
• Law enforcement and regulatory authorities: we may disclose your personal data to competent authorities where we are required to do so by applicable law, court order, or where disclosure is necessary to prevent or investigate a criminal offence including fraud or money laundering.

In all cases where we share data with third-party service providers, we require those providers to maintain appropriate technical and organisational security measures and to process your data only on our documented instructions. We do not permit third-party providers to use your data for their own purposes beyond the specific service they are contracted to provide.

6. Data Retention

6rwni retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The general retention periods we apply are set out below.

Active account data

• Registration and account data is retained for the full duration of your active account and for 5 years after account closure, in line with standard financial record-keeping obligations.
• KYC and identity documents are retained for a minimum of 5 years from the date of the last transaction or account closure, whichever is later, to comply with anti-money-laundering record-keeping requirements.
• Transaction records including deposit and withdrawal history are retained for 7 years from the date of each transaction in accordance with applicable financial regulations.

Data for closed or deleted accounts

• Where an account is closed at the player's request with no outstanding disputes or legal holds, personal data not required for legal compliance will be deleted or anonymised within 90 days of closure.
• Where an account is closed due to a breach of the 6rwni Terms and Conditions — including fraud, prohibited conduct or self-exclusion — we may retain relevant personal data for up to 10 years to prevent re-registration and to support any ongoing investigation or legal proceedings.
• Marketing preference data (opt-in records) are retained for 3 years from the date of consent or until consent is withdrawn, whichever is earlier.

7. Data Security

6rwni takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or disclosure. Our key security practices are listed below.

• SSL/TLS encryption is applied to all data transmitted between your device and 6rwni servers. All connections to the Platform are made over HTTPS only.
• All stored passwords are hashed using an industry-standard one-way hashing algorithm. 6rwni staff are unable to view your password in plaintext at any time.
• Access to personal data held by 6rwni is restricted to authorised personnel who require access to fulfil their job responsibilities. Access rights are reviewed and updated on a regular basis.
• 6rwni conducts regular internal security reviews and vulnerability assessments of the Platform to identify and address security weaknesses before they can be exploited.
• In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 6rwni will notify affected players without undue delay via live chat notification or email to your registered contact details.
• Your account is also protected by OTP (one-time password) verification sent to your registered Bangladeshi mobile number for login and high-value transaction authentication.

Whilst 6rwni implements robust security measures, no internet-based system can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect your account has been compromised.

8. Cookies and Tracking Technologies

6rwni uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns and improve our services. The types of cookies we use are described below.

Strictly necessary cookies

• Session cookies: temporary cookies that are deleted when you close your browser. They maintain your login state and enable core Platform functions such as game loading, bet placement and account navigation.
• Security cookies: used to detect and prevent fraudulent activity, authenticate user sessions and protect against cross-site request forgery (CSRF) attacks.
• Preference cookies: store your language, display settings and other interface preferences so they are remembered across sessions without requiring you to re-enter them each time you visit.

Analytics and performance cookies

• Performance cookies: collect anonymised data about how players use the Platform — including which pages are visited most frequently and where players encounter errors — to help us optimise Platform performance and user experience.
• Analytics cookies: used to understand aggregate player behaviour patterns, measure the effectiveness of platform features and inform product development decisions. Data collected via analytics cookies is not linked to your personal identity.
• You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of the Platform. Disabling analytics cookies will not affect your ability to use the Platform.

6rwni does not use third-party advertising or retargeting cookies. We do not share cookie data with social media networks or advertising platforms.

9. Your Rights

As a data subject, you have the following rights in relation to the personal data 6rwni holds about you. To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified requests within 30 days.

• Right of access: you have the right to request a copy of all personal data 6rwni holds about you, together with information about how it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful — subject to our legal retention obligations described in Section 6.
• Right to data portability: where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another service provider where technically feasible.

10. Changes to This Policy

6rwni may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements or Platform features. When we make material changes to this Policy, we will notify you via a Platform notification or by email to your registered contact address at least 7 days before the changes take effect.

• Minor updates (such as corrections of typographical errors, clarifications that do not change the substantive meaning of any provision, or updates to contact details) may be made without specific prior notice.
• The updated Policy will be published on this page with a revised effective date. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the changes.
• We recommend that you review this Policy periodically to stay informed about how 6rwni protects your personal data and what rights you have in relation to it.

If you continue to use 6rwni after the effective date of any Policy revision, you confirm that you have reviewed the updated Policy and accept its terms. If you do not accept the revised Policy, please contact support to close your account before the revision takes effect.

11. Contact and Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about the way 6rwni processes your personal data, please contact our data team. We aim to acknowledge all data enquiries within 3 business days and resolve them fully within 30 days. For complex requests this period may be extended by a further 30 days, in which case we will notify you of the extension before the initial 30-day period expires.

All data-related requests must be submitted in writing to ensure a clear and auditable record. Requests submitted verbally via live chat will be acknowledged but must be confirmed in writing before processing can begin. 6rwni may request additional information to verify your identity before fulfilling a data access or deletion request.

12. Contact Us

For all privacy-related enquiries, data subject access requests and data deletion requests, please write to the 6rwni data team. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected]