Responsible Gaming at 6rwni

Our Approach to Responsible Gaming

At 6rwni, we believe that gambling should be an enjoyable form of entertainment — nothing more. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna and beyond, and we take our duty of care toward every one of those players seriously. Gambling is not a way to earn money or solve financial problems, and we consistently communicate this across our platform.

6rwni's responsible gaming framework is built on three principles: prevention, intervention and support. Prevention means giving players the tools they need before a problem develops. Intervention means monitoring patterns and reaching out when we see early warning signs. Support means our team is always available to talk, guide and, where needed, act quickly on a player's request to limit or stop their activity.

All responsible gaming tools on the 6rwni platform are free to use and can be activated immediately. We do not apply any charges for setting deposit limits, taking time-outs or requesting self-exclusion. Players who are struggling are encouraged to reach out at any time — there is no judgement and no delay in acting on welfare requests.

21+ Age Restriction

6rwni is strictly for players aged 21 and above. This is not simply a platform rule — it is a firm commitment to protecting younger members of our communities across Bangladesh. We enforce this requirement at every stage of the account lifecycle, from registration through to ongoing transaction monitoring.

To enforce the age restriction, 6rwni requires all new players to complete KYC (Know Your Customer) verification using a Government of Bangladesh-issued National Identity Card (NID). Accounts that cannot be verified as belonging to a person aged 21 or above will be closed and any deposits returned. The following verification steps apply to all players.

• Date of birth must be provided at registration and must match the NID submitted during KYC.
• A clear, unaltered photograph of the player's NID (front and back) must be uploaded within 30 days of the first deposit.
• Any account where the NID verification reveals the holder is under 21 years of age will be permanently closed without exception.

Deposit Limits

One of the most effective ways to keep gambling within healthy boundaries is to set a firm budget before you start playing. 6rwni allows you to set deposit limits on your account that cap how much you can transfer via bKash, Nagad or Rocket within a given time period. Deposit limits are a proactive tool — we encourage every player to set one from the moment they join.

• Daily deposit limits: cap the maximum BDT amount you can deposit in any 24-hour rolling period.
• Weekly deposit limits: cap the maximum BDT amount you can deposit across a rolling 7-day period.
• Monthly deposit limits: cap the maximum BDT amount you can deposit across a rolling 30-day period.
• Reducing a deposit limit takes effect immediately. Increasing a deposit limit is subject to a mandatory 24-hour cooling-off period before the higher limit becomes active.

To set or adjust your deposit limits, log in to your 6rwni account and navigate to the Responsible Gaming section in your account settings. Alternatively, contact our 24/7 live support team who can apply the limit on your behalf immediately.

Time-Out Feature

Sometimes you just need a break. 6rwni's time-out feature allows you to temporarily suspend your account for a set period, giving you space to step away from gambling without permanently closing your account. A time-out is ideal if you feel your gambling is becoming too frequent or if you simply want to clear your head.

• Available time-out durations: 24 hours, 48 hours, 7 days, 14 days, 30 days, or 6 weeks.
• During a time-out, your account remains registered but you cannot log in, make deposits or place any wagers. Pending withdrawals are unaffected.
• A time-out cannot be lifted early. The account automatically reactivates at the end of the selected period, at which point you may choose to log back in or set a further time-out.

To activate a time-out, visit the Responsible Gaming section of your account settings, or contact our live support team. The time-out will take effect within minutes of the request being processed.

Self-Exclusion

Self-exclusion is our most powerful responsible gaming tool and is designed for players who feel they need a longer or permanent break from gambling. When you self-exclude from 6rwni, your account is closed and you will not be able to reopen it for a minimum period of 6 months. 6rwni will also remove you from all marketing communications for the duration of your self-exclusion. To request self-exclusion, follow the steps below.

If you attempt to open a new 6rwni account during your self-exclusion period, we will close it as soon as we identify the link to your excluded account. We also strongly recommend that players who self-exclude consider using parental control or internet filtering software to block access to all gambling websites on their devices.

Reality Check Reminders

It is easy to lose track of time when you are playing. 6rwni's reality check feature sends you an on-screen notification at regular intervals during your gaming session, reminding you how long you have been playing and showing your net result for the session. These reminders give you a moment to pause, reflect and decide whether to continue.

• Choose reminder intervals of 30 minutes, 1 hour or 2 hours to suit your playing style.
• Each notification shows your session duration, total wagered and current net win or loss — giving you full visibility of your activity.
• Reality check is available to all registered 6rwni players and can be enabled or adjusted at any time from your account settings.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise in yourself. The following signs may indicate that gambling is having a negative impact on your life. If you recognise any of these patterns in your own behaviour, we encourage you to reach out to our support team immediately.

• Spending more money on gambling than you originally planned, or chasing losses to try to win back money you have already lost.
• Gambling with money that was intended for essential expenses such as rent, food, bills or family commitments.
• Feeling anxious, irritable or restless when you are not gambling, or when you try to reduce your gambling activity.
• Gambling for longer periods than intended or being unable to stop once you have started a session.
• Hiding your gambling activity from family members, friends or colleagues, or feeling shame or guilt about how much time or money you spend gambling.
• Borrowing money, selling possessions or taking out loans to fund your gambling activity.
• Neglecting work, studies, family responsibilities or personal health as a result of time spent gambling.

Protecting Minors

6rwni takes the protection of minors extremely seriously. Under no circumstances should a person under the age of 21 be able to access or use the 6rwni platform. Parents, guardians and other responsible adults in Bangladesh are asked to take the following steps to prevent underage gambling.

• Never share your 6rwni login credentials with minors. Keep your username and password private at all times.
• Log out of your 6rwni account whenever you leave your device unattended, particularly on shared family phones or tablets.
• Consider installing parental control or content filtering software on devices used by children to prevent access to gambling websites.
• If you believe a minor has accessed a 6rwni account, contact our support team immediately so we can investigate and take appropriate action without delay.

If you suspect that a minor has been gambling using your account or anyone else's account on 6rwni, please do not wait — contact us immediately at [email protected]. We will treat all such reports with strict confidentiality and act as quickly as possible.

Tips for Playing Responsibly

Whether you are enjoying cricket betting, spinning the slots, playing live casino games or trying your luck on crash titles, the following habits will help you keep gambling in its proper place as a form of entertainment.

• Set a fixed budget before you start and treat it as the price of entertainment — never gamble with money you cannot afford to lose.
• Never chase losses. If you have reached your budget for the session, stop. Chasing losses nearly always leads to larger losses.
• Take regular breaks during long sessions. Use the reality check feature to receive automatic reminders so you stay aware of how long you have been playing.
• Avoid gambling when you are feeling emotional, stressed, upset or under the influence of alcohol. Decision-making is impaired in these states and gambling losses are more likely.
• Balance gambling with other leisure activities. Gambling should be one of many activities you enjoy, not the primary focus of your leisure time.
• If you feel your gambling is getting out of hand at any point, use 6rwni's deposit limit or time-out tools immediately — you do not need to wait until the problem worsens.

Getting Help and Support

If gambling is causing you distress or negatively affecting your finances, relationships or mental health, please seek help. You do not need to manage this alone. 6rwni's support team is available around the clock and will treat every welfare enquiry with compassion, discretion and urgency.

6rwni does not provide clinical counselling or addiction treatment services. If you or someone you know is struggling with gambling addiction, we strongly encourage seeking guidance from a qualified mental health professional or counsellor. Taking the first step and asking for help is a sign of strength.